Refund Policy

Last Updated: April 2026

Due to the nature of digital goods and accounts, we enforce a strict refund policy to protect our products from abuse.

1. All Sales are Final

Because our products are digital and delivered instantly upon purchase, all sales are final. We do not offer refunds, exchanges, or store credit once a product or account details have been delivered.

2. Exceptions

A refund or replacement may be issued solely at our discretion under the following circumstances:

• The product is completely non-functional at the time of purchase due to a technical server issue on our end, and our support team is unable to resolve the issue for you.
• You accidentally purchased the exact same product twice (this must be reported immediately).

3. Chargebacks and Disputes

Opening a chargeback or payment dispute via PayPal, Stripe, CashApp, or your bank without attempting to contact our support team first is strictly prohibited. Doing so will result in an immediate and permanent ban from KAGESTOCK and our Discord server, and your active accounts will be permanently revoked.

4. Support Guarantee

While we do not offer general refunds, we are dedicated to providing support. If you are having trouble with a product, please open a support ticket in our Discord server. We are happy to help troubleshoot and ensure everything is working correctly.